FAQ
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Frequently Asked Questions
We offer a curated selection of high-quality shower enclosures, including frameless, hinged, sliding, corner, and neo-angle designs from trusted brands like DreamLine and Aston.
Most items include a 1-year limited warranty unless otherwise stated. Manufacturer warranties may not apply unless explicitly mentioned on the product page.
We are an independent retailer and not officially affiliated with brands like DreamLine or Aston. We source products from reputable distributors and clearly state brand usage on each listing.
We currently do not provide installation services. We recommend hiring a licensed contractor or professional installer for best results.
Yes, once your order ships, you’ll receive a confirmation email with tracking details so you can monitor delivery progress.
Shipping times vary by location and product availability, but most orders are processed within 1–3 business days and delivered within 5–10 business days.
We accept returns on eligible products within 30 days of delivery. Items must be unused, in original packaging, and in resellable condition. Visit our Return & Refund Policy page for full details.
Absolutely. Our website uses SSL encryption and all transactions are handled through PCI-compliant payment processors to ensure your data is safe and secure.
Currently, we only ship within the United States. We may expand to international markets in the future.
You can reach us by email at support@raymondshop.site or by phone at +1 850 691 5072. Our support team is available Monday–Friday to assist you.